Returns & Exchanges

We want you to be happy with your Fanagerie purchase. If something isn't quite right, eligible merchandise may be returned within 30 days of the original purchase date for an exchange or Fanagerie store credit.

Fanagerie does not offer refunds to the original form of payment.

Return Eligibility

To be eligible for a return or exchange:

• Merchandise must be returned within 30 days of the original purchase date.

• Items must be in like-new, unworn, unwashed, and unaltered condition.

• Items must be free from stains, odors, pet hair, damage, or other signs of wear.

• Original tags and packaging should be included when applicable.

• Proof of purchase or the original order information may be required.

Fanagerie reserves the right to decline a return if the merchandise does not meet these conditions.

Exchanges

Eligible items may be exchanged for another available size, color, or product. Exchanges are subject to current inventory availability.

If the requested replacement is unavailable, we will issue Fanagerie store credit for the eligible value of the returned merchandise.

If an exchanged item has a higher price than the original item, the customer will be responsible for the difference.

Store Credit

Eligible returns may be issued as Fanagerie store credit for the value of the returned merchandise.

Store credit is not redeemable for cash and cannot be refunded or transferred back to the original payment method.

Original shipping charges are not included in the store-credit value.

Return Shipping

Unless an item arrived damaged, defective, or incorrect due to a Fanagerie fulfillment error, customers are responsible for return shipping costs.

Original shipping charges are non-refundable and are not eligible for store credit.

Damaged, Defective or Incorrect Items

If you receive merchandise that is damaged, defective, or different from what you ordered, please contact us promptly with your order information and photos of the item.

Once verified, Fanagerie will arrange an appropriate replacement, exchange, or store credit and will cover reasonable return shipping costs when the issue resulted from our error.

Final Sale & Special Merchandise

Items identified as Final Sale at the time of purchase are not eligible for return, exchange, or store credit.

Certain limited-edition, personalized, customized, event-exclusive, or other specially designated merchandise may also be Final Sale when clearly identified as such before purchase.

Event & Pop-Up Purchases

Purchases made at Fanagerie events, pop-ups, or mobile retail locations are subject to the same 30-day exchange/store-credit policy, unless the merchandise was clearly identified as Final Sale at the time of purchase.

Proof of purchase may be required.

Return Review

All returned merchandise is inspected upon receipt. Approval of a return, exchange, or store credit is subject to Fanagerie's determination that the merchandise meets the eligibility requirements above.

By completing a purchase from Fanagerie, you acknowledge and agree that eligible returns are provided through exchange or store credit only and not refunds to the original payment method.

If you have further questions, you can contact us at contact@fanagerie.com.